RETURN POLICIES


Return & Refund Policy

We are pleased to offer full refunds within 30 days of purchase. If 30 days have passed since your purchase, we unfortunately cannot offer a refund, but we may be able to offer store credit or an exchange, subject to the following conditions:

Returns:

  • To be eligible for a return, items must be unused, in the same condition as when you received them, and in their original packaging.
  • Returns must be initiated within 30 days of your purchase.
  • Non-returnable items include:
    • Gift cards
    • Sale items (unless specified otherwise)

Exchanges:

  • We only offer exchanges for items that are defective or damaged upon arrival.
  • If you need to exchange an item for the same product, please contact us via email at info@shopmadalynavenue.com with your order details.

If you have any questions or concerns, please feel free to reach out. We're here to help!