RETURN POLICIES
Return & Refund Policy
We are pleased to offer full refunds within 30 days of purchase. If 30 days have passed since your purchase, we unfortunately cannot offer a refund, but we may be able to offer store credit or an exchange, subject to the following conditions:
Returns:
- To be eligible for a return, items must be unused, in the same condition as when you received them, and in their original packaging.
- Returns must be initiated within 30 days of your purchase.
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Non-returnable items include:
- Gift cards
- Sale items (unless specified otherwise)
Exchanges:
- We only offer exchanges for items that are defective or damaged upon arrival.
- If you need to exchange an item for the same product, please contact us via email at info@shopmadalynavenue.com with your order details.
If you have any questions or concerns, please feel free to reach out. We're here to help!